Until now our customers manage their Onapp-based single VM's or Virtual Datacenters in Hostbill.
Since the Onapp Interface itself looks better, and offers the App for ios and android, we'd like to grant access directly to the Onapp CP to some of the bigger vdc customers.
But today, when we have created a test account for a potential new customer, we have discovered that it's not possible to add sub-accounts/users to onapp (your support has confirmed the lack of this feature). This was/is possible in Hostbill, and especially the big customers dont like to work with generic accounts (one for all). They wanna create personalized accounts for the employees that should have access to the CP.
The reasons are probably obvious. If i have access to the CP, i have basically access to the servers and data, so companies are very sensitive if it comes to access. If there is one generic account, companies dont have control about who has access to the CP. They have to change the password everytime an employee leaves the company, instead of just deleting the employee account.
To me this is a must have feature if offering Virtual Datacenter solutions to bigger customers.
Would be great if you could check and send me an update on this.
Please sign in to leave a comment.