Title is pretty self-explanatory: we need functionality to enable users to export an image of their VM. I'd say it would probably make most sense if it were possible to download a backup (snapshot).
I have actually requested this functionality years ago, and was assured at that time that this was a work in progress. But we're several years down the line now, and nothing has happened at all. It has now happened several times already that a potential client didn't sign up with us, because of the lack of ability to export. By clients this is experienced as a vendor lock-in, and it makes total sense that this is a deal breaker for them. I'm aware of the fact that it would be possible to migrate using alternative methods, but OnApp really just needs to get this as a standard feature in the GUI.
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