I work remote for a NOC that uses an OnApp cloud. Since I work remote, my IP changes frequently. This morning I was the only person working in our NOC (everyone else is sleeping) and I was locked out of our cloud. I had to open up a support case with firstname.lastname@example.org to get them to whitelist my IP for me as I wasn't about to call around and wake people up just so my IP can be whitelisted.
The whole point of the cloud movement is being able to access your information from anywhere. And while I appreciate the extra security that a whitelist provides, I do not want it on my account and due the the nature of my remote work I probably would have advised against our purchase of OnApp if I knew the whitelisting feature could not be disabled.
Please create an option to remove the whitelist requirements on a per-account basis or per-cloud basis.
Please sign in to leave a comment.