Why is my load balancer not working?
All OnApp Versions
Here is a checklist of the first things to look at.
1) Are the VMs online?
2) Are the VMs on the same subnet?
3) Is traffic between the LB and VM restricted? Check firewall rules on the VMs. The load balancer will not work if it cannot communicate with each VM.
The load balancer has two IP addresses. The first is for the CP server to connect and manage the LB, and the other is for the web traffic.