How can I unlock my admin account if it gets locked?
OnApp 3.x, 4.x
To access the OnApp database, use the following document.
To unlock the admin user account, open the OnApp database in MySQL and run:
update users set locked_at=NULL, unlock_token=NULL, failed_attempts=0 where id=1;
The admin user is typically ID 1, but this can be changed to unlock other users as well.