Can I create customized OS templates for my OnApp Cloud.
All versions of OnApp 2.x 3.x
The best-supported option for customized templates would be to create a VM from a system template, install / configure software as needed, and then create a backup and convert to template
Instructions for this are now part of the Administration Guide - https://docs.onapp.com/display/34AG/Create+Custom+Templates
Similar steps work in 2.x and 3.x up to and including 3.4 at least. Check current documentation for your version.
If the required customization is not simple to do from a system template, there are some documents on creating a VM OS template from scratch in the miscellaneous docs - https://docs.onapp.com/display/MISC/Miscellaneous+Documentation
Additionally, further OS templates can be requested using the Feature Request forums -
Or the Professional Services Team can be contacted for quote as custom work.
Due to how the OnApp cloud environment operates, not all OS can be made into template or properly utilized if made into template. As example, there are limitations on networking that currently limit router and gateway type of virtual machines. Please check forums and/or send a Support ticket if there is some question regarding a specific OS template and/or limitation.